Frequently asked questions
Customer Service
Customer Service
3 questions
Absolutely! We encourage you to join our newsletter to stay informed about the latest collections, promotions, and exclusive offers. You can sign up on our homepage.
Our dedicated customer care team is available to assist you during our operational hours, which run from Monday through Saturday, 9 AM to 12 PM UTC+3. We focus on providing swift responses to your queries and strive to respond to you as promptly as we can.
During holidays, please note that our customer support hours may be subject to adjustments.
During holidays, please note that our customer support hours may be subject to adjustments.
The Concept currently operates a showroom in Beirut. You're welcome to visit us to see our collection in person. Please check our "Visit Us" page for details and operating hours.